Returns & Exchanges

At Tommy Gun’s, we want you to be completely satisfied with your grooming essentials and hair care products. If you are not happy with your purchase, you can return most items in their original, unopened condition within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

  • 2.
    Pack Your Products

    Securely place the unused items in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.

  • 3.
    Label and Ship

    Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

  • 4.
    Receive Refund

    Once our warehouse inspects the returned grooming goods, your refund will be processed to your original payment method within 5-7 business days.